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Checking on the Status of an Order?

If you are checking on the status of an order, please note that delivery can take up to 2-7 business days (USA orders) and about 1-2 weeks (international orders). Once you have placed your order, you can expect an order confirmation to be emailed to you immediately, and you will receive a follow up email with tracking information once your order has shipped. Please check your spam folder if you have not received these confirmation and/or tracking emails in your inbox


To Place an Order by Phone

To place an order by phone please call toll free: 855-499-INKS or 626-371-7788, our phone sale agents are standing by to assist you from 8am to 5pm PST


Other Needs (returns, technical support, general questions)

Browse this free knowledge database to resolve your printer cartridge issues in no time.
Or ask a question / browse previous questions and answers on this Q&A forum.

You can also click on the CONTACT US button below to create a case. Please provide all relevant information so that our Customer Care agents can troubleshoot and resolve your case as efficiently as possible (please allow up to 1 business day for a response)


Contact Us


Did you know?

4981 Irwindale Ave, Suite 200
Irwindale, CA, 91706
About our high quality inkjet & toner cartridges