If you are checking on the status of an order, please note that delivery can take up to 2-7 business days (USA orders) and about 1-2 weeks (international orders). Once you have placed your order, you can expect an order confirmation to be emailed to you immediately, and you will receive a follow up email with tracking information once your order has shipped. Please check your spam folder if you have not received these confirmation and/or tracking emails in your inbox
To place an order by phone please call toll free: 855-499-INKS or 626-371-7788, our phone sale agents are standing by to assist you from 8am to 5pm PST
You can also click on the CONTACT US button below to create a case. Please provide all relevant information so that our Customer Care agents can troubleshoot and resolve your case as efficiently as possible (please allow up to 1 business day for a response)
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